Troubleshooting

FAQ: What can I do if my iMac gets stuck on the Apple logo when booting up?

FAQ: What can I do if my iMac gets stuck on the Apple logo when booting up?

Short answer: Find out what specific part of the boot sequence fails and, if needed, 'google' the problem

The first thing to try would be rebooting in "Safe Mode" which cleans some cache and only loads the minimum from the system to operate.

If that doesn't work, then you'll need to reboot the computer in "Verbose Mode", see where the login procedure is stuck and Google the problem

FAQ: How can I tell Apple that the address added as a location in Calendar is wrong?

FAQ: How can I tell Apple that the address added as a location in Calendar is wrong?

One of my clients noticed that the handy automatic location address tool in Calendar is giving the wrong address for a restaurant she wanted to visit.

It’s possible to flag inaccurate addresses of any place suggested by Calendar simply via the Apple Maps app.

How to solve the iPhone 6 sudden battery drains issue

How to solve the iPhone 6 sudden battery drains issue

Does your iPhone 6 suddenly shut down for no apparent reason?

This issue is coming from a bug that appeared after upgrading to iOS 10.

Both the iPhone 6 and the 6S have been hit but only the latter is subject to the official battery replacement program from Apple.

As a runner, I’ve experienced this problem and the colder outside, the faster the iPhone would shut down unexpectedly, starting at around 50% charge.

Then, to get it back on again, it could take between a few minutes to sometimes 10 minutes (which I suspect is linked to the charge level and the temperature of the battery).

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